Careers

Pacific Communities Builder, Inc is currently looking for a professional customer service representative to interface with homebuyers and trade partners to schedule and complete warranty service work.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinate with the Construction Department staff and trade partners for the completion of walk-through repairs in a timely fashion.
• Schedule and monitor trade partners’ repairs in homes after delivery to homeowner.
• Schedule inspections with homeowners, assess routine warranty claims, and follow through to complete all service requests in a timely fashion.
• Provide accurate and timely information to Field Superintendent in Charge on progress and scopes of work.
• Maintain positive homeowner relations and provide homeowner with knowledgeable, timely, and professional service.
• Evaluate trade partner and product performance.  Provide on-going information to Construction Manager as it relates to quality of workmanship and materials.
• Participate and attend department meetings when needed.
• Keep accurate service request logs and documentation of all work performed.
• Perform all other duties as assigned.

SKILLS & QUALIFICATIONS:

• Two years residential, customer care or construction field
• High school diploma or GED required
• Maintain regular attendance and punctuality relative to daily work schedule is required
• Excellent communication skills, verbal and written
• Strong organizational and interpersonal skills
• Must be able to deal effectively with confrontational situations and maintain objectivity in public relations
• Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines
• Follow directions from a supervisor
• Understand and follow work rules and procedures
• Accept constructive feedback
• Team player
• Travel as required – must have a valid driver’s license and auto insurance

The position described above is not intended to be a comprehensive list of responsibilities and duties required. Job duties may be subject to change at any time, with or without prior notice, at the company’s sole discretion.

Pacific Communities Builder, Inc. is currently seeking a Project Manager/Forward Planner to manage both entitlement and active home production processes.

Essential Duties & Responsibilities:

• Land Entitlement and Government Approvals: Review and process tentative maps, zone changes, final maps, civil engineering plans, LAFCO Applications, CFD Formations, LMD Annexations, architectural permits, DRE Approvals, environmental approvals.
• Final Engineering and Consultants: Contract and manage a team of consultants including civil engineer, landscape architect, dry utility consultant, DRE consultant, title company, biologist, KBA, and CFD consultant, and others as needed.
• Architectural Permits: Prepare and process all conceptual and construction drawings for project architectural product through staff and public hearings (as needed).
• Budget Management: Prepare and maintain fee, tech, and development budgets and communicate budget status (as needed).

Skills & Qualifications:

• 5+ years minimum prior experience in Civil Engineering, Architecture, Landscape Architecture, Public Planning and/or Forward Planning with a familiarity in dealing with Governmental Agencies and Project Management
• Bachelor’s Degree required (Civil Engineering, Urban Planning, Architecture, Construction Management or similar discipline)
• Able to manage multiple priorities in an efficient and accurate manner
• Strong understanding of civil engineering principles
• Attention to detail
• Exceptional communication skills both written and verbal
• Capable of multi-tasking and complete tasks within a scheduled timeframe
• Proficient in AutoCAD, Photoshop, Adobe Acrobat, Microsoft Office required