Careers

Pacific Communities Builder, Inc is currently looking for an experienced Purchasing Agent to join our Purchasing Department. The ideal candidate will bid and negotiate with suppliers and trade partners on new or ongoing projects, develop and review scope of work, track blueprint and design changes, etc.

Essential Duties and Responsibilities:

• Develop product specifications and scope of work
• Solicit bids and analyze subcontractor proposals in a timely manner
• Recruit and pre-qualify subcontractors
• Setup and monitor option costs and sales prices
• Maintain and update current budgets for management review
• Spread revised bids and obtain approval for any price increases
• Prepare direct costs analysis and variances for review
• Seek new products or techniques to help improve company processes and home construction
• Analyze construction drawings for value engineering
• Work closely with Construction Managers, Superintendents, and Purchasing Manager on construction change order requests and other field needs
• Attend frame walks and other team meetings in the field/office as required
• Provide direction to purchasing coordinators as necessary

Skills & Qualifications:

• Bachelor`s degree (B.A.) from four-year college or university; or five years plus related experience; or equivalent combination of education and experience
• Strong estimating and budgeting skills
• Enthusiastic attitude and a team player
• Off-site construction knowledge a plus
• Field experience preferred
• Ability to analyze construction documents and understand relevant reports
• Proficient in Microsoft Outlook, Word, and Excel

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Pacific Communities Builder, Inc is currently looking for a junior Purchasing Agent to join our Purchasing Department. The ideal candidate will assist with bidding and negotiating with suppliers and trade partners on new or ongoing projects, develop and review scope of work, track blueprint and design changes, etc. This role is a wonderful opportunity to advance a career in Purchasing.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides administrative assistance to Purchasing Agents and Purchasing Manager
• Processes and tracks contracts, amendments, change orders, etc
• Assists with preparing and distributing bid packages (construction plans, scope of work, relevant reports, and option selections)
• Assists with developing product specifications and scope of work
• Solicits bids and helps analyze subcontractor proposals in a timely manner
• Recruits and pre-qualifies subcontractors
• Assists with setting up and monitoring option costs and sales prices
• Seek new products or techniques to help improve company processes and home construction
• Analyze construction drawings for value engineering
• Works closely with Construction Managers, Superintendents, and Purchasing Manager on construction change order requests and other field needs
• Attend frame walks and other team meetings in the field/office as required

SKILLS & QUALIFICATIONS:

• Minimum 1 year of related experience required
• High school diploma or GED required; Bachelor's degree preferred
• Background in architecture, interior design, or construction preferred
• Strong estimating and budgeting skills
• Enthusiastic attitude and a team player
• Off-site construction knowledge a plus
• Ability to read construction documents and understand relevant reports
• Proficient in Microsoft Outlook, Word, and Excel

Appy Now

Pacific Communities Builder, Inc is currently looking for a professional customer service representative to interface with homebuyers and trade partners to schedule and complete warranty service work.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinate with the Construction Department staff and trade partners for the completion of walk-through repairs in a timely fashion.
• Schedule and monitor trade partners’ repairs in homes after delivery to homeowner.
• Schedule inspections with homeowners, assess routine warranty claims, and follow through to complete all service requests in a timely fashion.
• Provide accurate and timely information to Field Superintendent in Charge on progress and scopes of work.
• Maintain positive homeowner relations and provide homeowner with knowledgeable, timely, and professional service.
• Evaluate trade partner and product performance.  Provide on-going information to Construction Manager as it relates to quality of workmanship and materials.
• Participate and attend department meetings when needed.
• Keep accurate service request logs and documentation of all work performed.
• Perform all other duties as assigned.

SKILLS & QUALIFICATIONS:

• Two years residential, customer care or construction field
• High school diploma or GED required
• Maintain regular attendance and punctuality relative to daily work schedule is required
• Excellent communication skills, verbal and written
• Strong organizational and interpersonal skills
• Must be able to deal effectively with confrontational situations and maintain objectivity in public relations
• Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines
• Follow directions from a supervisor
• Understand and follow work rules and procedures
• Accept constructive feedback
• Team player
• Travel as required - must have a valid driver's license and auto insurance

The position described above is not intended to be a comprehensive list of responsibilities and duties required. Job duties may be subject to change at any time, with or without prior notice, at the company's sole discretion.Appy Now

Pacific Communities Builder, Inc is currently looking for a professional customer service representative to interface with homebuyers and trade partners to schedule and complete warranty service work.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinate with the Construction Department staff and trade partners for the completion of walk-through repairs in a timely fashion.
• Schedule and monitor trade partners’ repairs in homes after delivery to homeowner.
• Schedule inspections with homeowners, assess routine warranty claims, and follow through to complete all service requests in a timely fashion.
• Provide accurate and timely information to Field Superintendent in Charge on progress and scopes of work.
• Maintain positive homeowner relations and provide homeowner with knowledgeable, timely, and professional service.
• Evaluate trade partner and product performance.  Provide on-going information to Construction Manager as it relates to quality of workmanship and materials.
• Participate and attend department meetings when needed.
• Keep accurate service request logs and documentation of all work performed.
• Perform all other duties as assigned.

SKILLS & QUALIFICATIONS:

• Two years residential, customer care or construction field
• High school diploma or GED required
• Maintain regular attendance and punctuality relative to daily work schedule is required
• Excellent communication skills, verbal and written
• Strong organizational and interpersonal skills
• Must be able to deal effectively with confrontational situations and maintain objectivity in public relations
• Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines
• Follow directions from a supervisor
• Understand and follow work rules and procedures
• Accept constructive feedback
• Team player
• Travel as required - must have a valid driver's license and auto insurance

The position described above is not intended to be a comprehensive list of responsibilities and duties required. Job duties may be subject to change at any time, with or without prior notice, at the company's sole discretion.Appy Now

The Online Sales Consultant will respond to new home sales phone calls, emails, web inquiries and chat inquiries and directs pre-qualified leads to the appropriate sales office at a Pacific Communities community. Serve as the first point of contact and local market expert in Southern California for all new leads and as the liaison between new homebuyers and the onsite sales associates. This role with also work closely with Sales and Marketing Leadership to develop, and implement Digital Marketing content and outreach. The Online Sales Consultant will be responsible for:

• Respond to all internet leads within 2 hours of initial request for information.
• Respond to caller inquiries immediately or at maximum within 1 hour from initial call.
• Engage with chat inquiries immediately during designated business hours.
• Build rapport with the prospective buyer, answer questions, take them through the discovery process, highlight energy efficient features, community amenities, and special features, review the variety of plans and customizable options, or otherwise provide the prospective buyer with enough information to generate further interest.
• Utilize lead management software (CRM) to manage and nurture leads and realtors through a series of follow-up to maintain continuous engagement and uncover incremental sales.
• Utilize strong prospecting skills to work all leads until they are ready to move to the next phase of the sales process.
• Schedule initial appointment between the customer and Onsite Sales Counselor.
• Initiate and maintain email drip/nurture campaigns using lead management software (CRM).
• Maintain relationships with on-site Sales Associates through regular contact, attend sales rallies and participate in ongoing training.
• Coordinate with the Marketing Department to maintain the accuracy of the information on the website and all internet related marketing.
• Responsible for product and community knowledge to assist in generating internet leads.
  • Concept of Community
    • Know size, number of homes, future plans and restrictions
    • Know the area around the community - Interstates, Shopping, Schools, Churches, etc.
  • Extensive Product Knowledge
    • Plans, features, pricing, warranties, etc.
  • How we differ from the competition.
  • Maintain knowledge of local markets, Real Estate laws/rules, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.
• Provide an exceptional customer experience.
• Follow outlined workflow processes for each lead type to ensure proper follow-up and to keep customers engaged.
• Conduct outbound call campaigns to reach out to current Pacific Communities' customers and realtors and inform them of grand openings, sales events, realtor events, model releases, etc. and schedule appointments.

Qualifications

Education:

• • Minimum High School diploma, some college coursework or Bachelor's Degree is preferred

Experience:

• • Previous experience in Internet Sales or Marketing, outside sales, or lead generation preferred
  • An active California real estate license.

Technical Skills:

• • Good computer skills; proficiency with Microsoft Office applications, including Outlook, Word, Excel, Zoom
  • Ability to upload photos, edit and manipulate information, and perform other web-based tasks.
  • Working knowledge and skills in Social Media platforms including Facebook, Instagram, and Tik Tok

Interpersonal/Communication Skills:

• • Strong Oral/Written communication skills; excellent Telephone Skills
  • Excellent Interpersonal skills; ability to effectively communicate and work with prospective buyers with all levels of interest, and varied personality types
  • Proven email and phone communication skills
  • Ability to present oneself with the utmost in professionalism
  • Customer-driven presentation skills, and the ability to communicate with confidence
  • Ability to influence others and overcome objections
  • Strong closing skills with ability to ask for and secure appointments
  • Team Player; with a demonstrated ability to work within cross-functional teams

Judgment:

• • Sound judgement with a high level of integrity
  • Accurate; with keen attention to detail
  • Self directed; takes initiative, proactively addresses problems and seeks resolution; can work with minimal oversight

Mental Abilities:

• • Ability to give, receive, analyze information, and interpret buyer concerns/questions in order to determine the root issue to achieve a successful conclusion
  • Highly organized, detail-oriented, and flexible; with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high-volume fast-paced work environment

Unique Requirements:

Travel:

• • Position may require some travel to communities as assigned.

Work Environment:

• • Work is performed as a hybrid position with time allocated between in-office, Sales galleries, and remote within the local market. Candidate must reside in the local market. (Minimum requirements for home office set up - High-speed internet, dual screen video capability etc.)

Work Schedule:

• • Work hours will be determined based on Division assignment. In general, a majority of work hours will be performed during what is considered to be normal business hours, however based on business needs and community cycles, the job may be required to work earlier or later than normal business hours. The job schedule requires one weekend work day to support Pacific Communities Sales Teams.

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