Hear what our happy homeowners Have to say!
The Pacific Communities team expresses sincere gratitude to all homeowners for entrusting us with constructing their dream homes. The opportunity to bring your vision to life has been a privilege that we deeply appreciate. Our homeowners’ satisfaction and trust are the driving force behind our efforts. Ensuring that our clients are happy and have faith in our services motivates us to always strive for excellence.
Homeowners appreciate the meticulous attention to detail in their Pacific Communities home. From the quality craftsmanship to the thoughtful design elements, every aspect is carefully considered.
- Exceptional Customer Service: Buyers rave about the exceptional customer service provided by Pacific Communities. The team’s responsiveness and dedication to addressing homeowner concerns create a positive experience.
- Community Atmosphere: Many homeowners highlight the welcoming and vibrant community atmosphere fostered by Pacific Communities. This sense of belonging and connection adds immense value to their living experience.
These factors contribute to the overwhelmingly positive feedback received from homeowners, showcasing why they continue to choose and recommend Pacific Communities homes.
Dear Karen, Deninne, and Theavy,
I want to extend my deepest thanks to each of you for your hard work and dedication in making our recent purchase transaction such a success. It truly was a pleasant and seamless experience, and I know that’s not just a result of the efforts we see on the surface, but also because of the incredible teams supporting each of you behind the scenes.
Karen, your flexibility and understanding throughout the process were instrumental in keeping everything moving forward. I know that having such a smooth experience is not only a reflection of your professionalism but also of the support from your team, who no doubt helped make it all possible.
Deninne, your relentless drive to ensure the loan timeline was met did not go unnoticed. It’s clear that your team was working just as hard as you were to ensure that everything fell into place on time. I greatly appreciate the collective effort to make this happen.
Theavy, your proactive communication was a breath of fresh air. You kept us well informed at every stage, which speaks to your commitment and the strength of your team working behind the scenes to ensure everything went smoothly.
I recognize that a successful transaction is the result of many people coming together, and I am truly grateful to not only each of you but also to those who supported the process from behind the curtain. It’s rare to have such an aligned team, and I’m thankful for the professionalism, attention to detail, and commitment that everyone involved demonstrated.
I look forward to working with you all again in the future and to more successful collaborations!
Jorge V. Realtor
Easy process. Helpful sales agent.
Leonidio B.
How honest everyone was!
Michael J.
Everything was pretty much smooth.
Kenneth H.
We liked everything about our purchase experience with Pacific Community especially the community service care.
Irma L.
The process was smooth and easy.
Twymeka C.
I loved everything from the initial contact to closing.
Dianisha R.
Easy process. Helpful sales agent.
Leonidio B.
It was a smooth move in from start to finish for us.
Larry N.
Everyone was helpful guy Manny in sales office and Manny in field officer were helpful and made my purchase experience too good
Barinder S.
The purchasing process was easy, and the office staff was very friendly. (Especially Mrs. Kim)
Navarrete
I liked the communication that was clear and often between myself and the Pacific Jasper Team.
Siddarious S.
This is our first time buying with Pacific community. The Sales people, Builder even the loan lady [Deninne Wier] whatever they promise we got. BIG THANKS TO EVERYONE.
Harvinder K.
I liked how fast and easy the process of buying my first home was.
Alcala
From contract through move-in my husband and I felt very supported throughout the process. The sales team and the loan officer were there for us. Any questions we had were answered. There wasn’t anything they kept from us, there was always transparency. Even up until we move-in there were a couple of things we stumbled; however, the technicians were there to take care of any issues that needed to be fixed.
Edna H.
The whole process was fast and organized. Thanks to Michelle and Allan they made our experience wonderful and easy. Their communication was awesome.
Christopher C.
From contract through move-in my husband and I felt very supported throughout the process. The sales team and the loan officer were there for us. Any questions we had were answered. There wasn’t anything they kept from us, there was always transparency. Even up until we move-in there were a couple of things we stumbled; however, the technicians were there to take care of any issues that needed to be fixed.
Edna H.
Vivian and Jerry were nice and also the rest of the team they covered all the bases we addressed.
Armando K.
This was our 9th new home purchase. I would strongly say that it was the best ‘move in condition’ of all of our homes. Thank you.
Andrew K.
The ladies at the sales office were amazing. They were kind and informative and made themselves available to us during the buying process.
Moises A.
am very happy with the process and the purchase of my new home We love it ..
Enrique M.
Jose Manuel Ruiz answered all of ours question making it a delightful experience.
Omar V.
The whole experience was great. From the office to escrow to closing. It was seamless.
Benell F.
I liked that every question I had about my home was answered and explained. I had the privilege to visit my home in all the stages of construction with sales personnel letting me know what was being done to our home.
James R.
Once Kim started working at Pacific Point there was a lot more communication of how the house was coming along. She really kept us in the loop especially in the days prior to closing!
Sarah H.
The process was not as informative as I expected or was told it would be. There was lack of communication and had to continuously follow up for status due to the change of sales reps. However, once the final walk through was completed, I addressed all my questions and concerns to the project manager and others in charge and they’re were so helpful and followed through without having to follow up. Other than that my experience has been great and I would definitely recommend the builder to family and friends and buy again is the future.
Cristina S.
First time home buyer and my experience was phenomenal
Christopher R.
I really appreciated the effort by Karen and Michelle as well as Tony the Superintendent, keeping me informed of my home’s build progress. All of them were always ready to answer any of my questions throughout the entire process. I know that they were dealing with many prospective buyers and buyers besides me, but they always made me if I was the only one. They all three are very personable and knowledgeable. Communication is very important to me and all three met my expectations.
Shellie H.
I loved the experience with Karen and Michelle but I did not like the experience with the loan officer Amber with Bank of America. I would’ve preferred to choose my loan officer but apparently I couldn’t choose.
Eric G.
I disliked the waiting on our home being built, but the process was worth it!
Calvin G.
First time home buyer and my experience was phenomenal.
Christopher R.
This was my first home purchase and the sales agent Manny Crawford was with me every step of the way, making the process of transitioning from a renter to a homeowner seamless.
Crystal O.
The team is awesome! (Deninne, Tony, Karen, Michelle)
Jessica W.
I disliked the waiting on our home being built, but the process was worth it!
Calvin G.
This was my first home purchase and the sales agent Manny Crawford was with me every step of the way, making the process of transitioning from a renter to a homeowner seemless.
Crystal O.
They always kept us informed of progress, were very friendly, warm, and professional. They answered all our questions promptly. Pacific builders build quality homes, they care about what their customers want in a home and the price. The superintendent and sales are awesome to work with.
Shellie H.
I had the pleasure of working with Pacific Communities for the build of my dream home and I couldn’t be more impressed with the outcome. From start to finish, the team went above and beyond to not only meet but exceed my expectations. Their attention to detail and commitment to quality was evident in every aspect of the build. The project was completed just in time and within budget, and the final product was beyond anything I could have imagined. The communication throughout the process was top-notch, and the team (Kim) was always available to address any concerns or questions I had. I highly recommend Pacific Communities to anyone in need of construction services. They truly exceeded all my expectations, and I couldn’t be happier with my new home.
Spencer A.
The way the sales ladies presented what I was purchasing was accurate. I was able to see my home being build. Every question we had from start to finish was answered. They genuinely cared about us being happy with our home purchase. If I was in any doubt, they made sure they found a solution with the builder.
Jacqueline R.
I loved every moment. From start to finish it was an amazing process!! We were always updated on every step, and Karen and Vivian were amazing! Very helpful, professional, and always kept us updated on our home. We love our home and how beautiful it came out.
Yareth F.
Karen Salvucci went above and beyond to help my family and I all throughout the process. She communicated very well with us and always gave updates. I love the layout of my home and I feel my family and I made a great decision.
Etouche M.
I am very happy with crest I had such an amazing experience building my home it was tough at times, but the outcome was the best I’m very happy with everyone in crest and I am thankful for everyone’s help.
Jasmine D.
They treated you with concern and caring to make sure that you were happy with what you were getting, and they truly believe in the service they provide.
Steven A.
Pacific Avenue reps were amazing from the beginning to the end. I went through some serious personal and health issues the last two years and I was all over the place. Manny had the patient of a saint with me. I needed that extra support with the purchase of my new home as my mind was all over the place. I will be forever grateful for his hand holding and support through the process. issues Manny specially was wonderful.
Bertha B.
The communication was excellent. We always felt welcomed to ask questions and check in regularly, and even when there were delays or hiccups in the process, we got quick information about it.
Samantha N.
Very smooth experience. Everyone worked hard to have my home ready asap.
Erica S.
My name is Moses Bell. We bought a house at Pacific Crest. I want to share my experience with Kim, Robert and Chris. It was a pleasure working with them. They explain everything very well, even when things were going a little crazy, they made me and my wife feel like they really care. They kept us informed every step of the way and answered all of our questions. People like them belong on your team.
M. Bell
I had the pleasure of working with Pacific Communities for the build of my dream home and I couldn’t be more impressed with the outcome. From start to finish, the team went above and beyond to not only meet but exceed my expectations. Their attention to detail and commitment to quality was evident in every aspect of the build. The project was completed just in time and within budget, and the final product was beyond anything I could have imagined. The communication throughout the process was top-notch, and the team (Kim) was always available to address any concerns or questions I had. I highly recommend Pacific Communities to anyone in need of construction services. They truly exceeded all my expectations, and I couldn’t be happier with my new home.
Mr. & Mrs. Alphonso
My purchase experience was an easy transition.
Stanley W.
My purchase experience was amazing, I did have a little doubt at some point, waiting & the anticipation was nerve wrecking for me, I tend to worry a bit. But once we did our walk through everything fell into place. And let me say I was over joyed with happiness. I Love my house, and the quality of my house is phenomenal. Thank you Pacific Builders
Tracy M.
First, we love the house and the size of its backyard. Only PCB offers a spacious house and a very spacious backyard. We’re from Irvine and we searched for a new construction house with big backyard but we didn’t find one from KB, Pulte, D.R. Horton, K. Hovnanian, Lennar, etc. We looked around for a year right before the pandemic hit last year and we found out about PCB from an ad on Instagram. We like that Sherry was so responsive to our requests and all our questions right from the beginning to end. She made us her priority when we needed to move in earlier. Our superintendent was very nice and has an eye for details. All Pacific Community Builders employee that we met during the process of building, purchasing, and moving were all very professional and kind to us. The house itself looks amazing and a lot better than anything else we saw before we found PCB.
Anthony M.
Stella and Robert were amazing easiest and smoothest home buying experience. Top notch service.
Frank C.
I liked everything about the purchase from from the builders
Pranit S.
Being surprised with the Welcome Home sign at the walkthrough was such a good feeling… it was a great gesture.
Dominique L.
Answered every question with sincerity and patience.
Frank C.
I just wanted to take a moment and send you some positive feedback. In today’s world, it seems like all we ever hear is negative.
I stopped by your sales office in Menifee last night and met two of the most amazing sales reps, Mary and Terry. We were so impressed with how friendly, warm and personable they both were. You could just feel the sincerity in the interaction. Terry took the time, even though it was late in the day to show us around. I just felt someone should know that these two really are doing an amazing job representing your company. It really made me want to purchase a home from your builder, even if it doesn’t end up being this particular one. I left with this overwhelming feeling that they cared.
Just wanted to share. Thank you!
Jackie B.
Everyone we work with were very awesome.
Lorenzo Y.
I appreciated the constant communication from Felix and sherry. I was kept up to date with any set backs or home updates. Everything was smooth and quick. Also , all my questions were always answered. I also appreciated being part of every step of the home building process.
Rebeca A.
The peace of mind knowing that they promise to get me the house that we wanted.
Jesus L.
There are not many words that can describe how beyond grateful we are to have found our home in thePacific Melrose community in Romoland. Not only the home itself but the awesome staff that helped us out. I would give them a million star review but that wouldn’t be enough to describe the great work and team they are. Since the first step we took in the office Tara walked us through every single plan that was available. From the awesome included features the builder offers to the great layouts. Before we even saw the modeled homes we were already in love . The moment we saw model 2 we knew immediately that was exactly what we were looking for. It was a hot Saturday afternoon but that didn’t stop Tara from taking us out into the community and showing us the homes available. When arriving to lot 19 we were sold. Through the process Manny was super helpful with tips and guiding us through a first home buyer experience. The things to expect as well as detailed information when receiving our home. The financial department was amazing to us. Dana from loandepot really made the experience so much easier and not so stressful. She was always available when needed for any questions or concerns we had. When we had our final home orientation it was more than what we expected. Pacific communities I can say from experience is the best builder in luxury homes at affordable price. We really couldn’t have done this without the help and guidance of Tara, Dana , and Manny. What an awesome team at Pacific Melrose.
Jose R.
Hello my name is Cecilia and we live in the Primrose community in Menifee. We want to let you know about little Chris he is the right hand side of Travis. Chris is an outstanding employee we had been living in the community for a year now and he always had meet our expectations when it comes to get things fix and back in order. My husband and I felt the need to let you know about him. Great employee you have on him.
Cecilia A.
As soon as I saw my house I felt at home and safe. This was my first home purchase on my own; terrified, would have been an understatement. However, each step of the process seemed to just effortlessly come together, however, I knew because I was working with true professionals, that was the key component in a truly successful, and pleasant home buying experience. Each person I have had contact with have just been fantastic; genuinely caring for me and extremely professional.
Sally G.
After having a bad experience with different realtors, I had started giving up on purchasing a home. Staying local was a great deal for me. I lived my entire life in the downtown Los Angeles area. Trying to purchase a house where I felt safe with plenty of space was hard to find since Los Angeles homes are built with very limited space. I found a realtor who suggested Moreno Valley. At first, I was a bit hesitant since it is more than an hour away from Los Angeles. My realtor suggested an upcoming community named Pacific Willow. We met Terry and he made us feel right at home. Terry was professional and showed us the homes that were available. My family and I fell in love with the houses and the spaces in the front of the house and the back of the houses. I decided to purchase two properties instead of one to share with my family. We are beyond excited and happy to become members of the Pacific Willow community and first time home buyers. Thank you for helping me find my forever homes.
Rosa Rivera
My husband and I have been searching for the “right home” and couldn’t find it in any of the senior communities we had looked at. Ron mentioned he had seen signs along the freeway for the “Orchid assisted living community” in Menifee. We happened to be close by at an open house in another senior community and as we made our way home to Temecula, I saw the Orchid signs with one exception – no mention of assisted living. My husband had misread the signs. I immediately made him turn around and go back to Menifee to view the Pacific Communities Orchid models.
The minute we walked into the model office, we were hooked – we loved the Plan 1 layout, the amenities, the construction of the home, the price point, the feel of the neighborhood, the individual homes with the front yards and perfect back yard area for our patio and gardens.
Mary Ellen, Robert, and Felix were so informative and helpful – we have never encountered such an excellence in customer service. They were the true definition of a team, who is never too busy to answer any questions or offer assistance.
Ron and I moved into our new”right home” a few days ago and could not be happier.
Ron and Sandy Hillman
I would like to take this opportunity to thank Pacific Communities Builder for our dream home! The introduction to this community came at a pivotal time in our life. As I was planning my retirement, my wife and I were conflicted about a possible move. However, upon touring the Pacific Communities homes and community in Menifee, we quickly made up our minds. We were immediately charmed by the homes and the neighborhood. The floor plans are generous and we fell in love with the quality and finishes. I was personally very impressed with the open concept that allows for an easy flow in all the homes.
In addition, the sales office for PCB is excellent. The office personnel were very patient with us, very knowledgeable, and experienced. They worked closely with us to make our move a reality. The home itself is well built and high quality, with a very simple and smart design that was immediately appealing to us. The quality of the home and the available options allowed us to personalize our home before we moved in. The value and price of the home made the purchase a very sound financial investment and decision. Purchasing this home from PCB was a great choice. I can’t believe I finally have my first new home and was able to retire and enjoy it! Living the Dream!
Daniel and Georgia D’Alessandro
My husband and I moved from Central California to be near our families. We were not in the market for a 55 plus gated community, but one day when we were in the area looking at homes I saw the Orchid sign and after talking my husband into just looking, we found that we actually really liked the homes, location, and the price values. After talking with Mary Ellen who we felt comfortable with right away and going over the details of what the community would offer to us and the cost and values of the homes we decided this was a great place to live.
We are so grateful we made the decision to purchase a home with Orchid. We just love it here and have met so many wonderful friends and also started a “meet and greet” once a month so the community can get to know one another which has been very successful and a lot of fun! One of the great parts of our home is when we look out of our kitchen window we can view beautiful Idyllwild as this is where my husband and I were married 27 years ago. I am also excited to share my sister and her husband have fallen in with Orchid too and will be moving here in May.
Michael and Cathleen Maggard
My family took residence in Moreno Valley (Rancho Belago) 11 years ago, when the market prices of homes were amazing. During a hike on the many trails here we spotted the homes designed by Pacific Communities and realized that this is where we wanted to be. Pacific Communities has designed the most beautiful exterior and interior homes that I have ever encountered in my life. Their homes are extremely spacious, great for entertaining and of course, “Bragging Rights.”
In our community we have the best of both worlds. City views that are breathtaking as well as mountain views with unbelievable sightings of wildlife. Coming from the Los Angeles County area where the homes are small and extremely expensive, Pacific Communities’ homes are a dream come true. I could not wait to have my family see what Pacific Communities has offered to my family. I was so excited to share my blessings with my friends and family. After all, I had all the room in the world to have them all here to celebrate with my spacious kitchen and extra large bonus room.
Buying from Pacific Communities was quite far the best decision I have ever made. Thank you for making our dream come true.
The Thomas Family
Owning a beautiful, fortified, and affordable home is the American dream; thanks to Pacific Communities that dream has come true! Our journey with Pacific Willow started initially with an online search for new construction homes within our preferred areas. Right away we were lured in by the pricing, size lots, floor plans, and imaging displayed on the website.
We were about 2 months in on our home quest and knew immediately that we had to check the site out. Promptly we made our first phone call and Debbie the sales agent informed us that but she could give us a walk through at the actual sites. The very next day we met her and when we stepped into the plan 4, though at the very early stages of construction, we fell in love instantaneously and knew right there and then that this home had to be ours, it seemed to have had our names written on it- its floor plan, pricing and location was unbeatable and outstood every other competition in its path. We chose our desired lot and started our relationship with Pacific Communities right away.
Debbie then introduced us to the Deninne Wier; the preferred lender representative from imortgage. Deninne took us through the mandatory qualifications process and in less than a day we were prequalified for the home. Though we had several financing options and lenders at the time, working with Deninne was the easiest, most comfortable, trustworthy, and informative lender who went above and beyond to meet our needs and found the most favorable middle ground for financing our home. Dennine answered every one of our million and sometimes repetitive questions without hesitation to ensure our clear understanding of the process. Not once did we feel like a bother, but rather though she had many other clients, Deninne gave us an experienced that she was not just invested in benefiting the company but she had our interest at heart and our business was of utmost importance.
As the construction process continue, our initial sales agent Debbie introduced us to Terry who took over as our new agent, the transfer was smooth and communication of our requests were well done. Terry then played a great role in suggesting and assisting with getting convenient upgrades within budget. Terry was friendly, very insightful, and never too busy to answer our questions or give us an extra tour , he was on point with meeting our concerns. For example, our desire was to have a sink pre-plumbed in the laundry room. Though the cut-off time had pass, Terry knew how important this was to us and went above and beyond to contact the builder, to get the approval, and to get the job done. He knew exactly what to do to make us comfortable and happy with the investment we were making to buy our new home.
Additionally to the great services rendered by the loan officer and the sales agent, though we have never personally met the builder, from our negotiations and multiple special requests that got approved, often times even giving us additional incentives to meet a middle ground in our negotiations, we felt confident the unseen person was one of character and one who was truly invested in making our experience personal and real.
A few months later our home was complete, escrow was about to be closed and we did the final walk through with the customer service representatives. He was very thorough, diligent, and had a keen eye for any final fixes. Chris the superintendent then worked speedily at any request without hesitation. In fact since we visited the site so many times, we had also developed a relationship with Chris. He was always there, and as the house went through the final stages of construction he welcomed any concerns we had and made attempts to get things to our liking even before the final walk through.
We developed such a relationship with these individuals that even after the purchase of our home, we still visit the office just to say hi to Don and Terry, We still message and see Deninne whom even though escrow has closed still makes the time to answer any concerns and Chris is still around willing to mend simple fixes- we are truly happy and grateful.
Unbelievably, we were first-time home buyers without even a realtor so we knew very little at the start of the process. But these professionals listed above walked us through every step, delivered client-centered professional service and in the end we could not have asked for more. Of course there are few hiccups but most importantly there are measures in place to fix these hiccups and we have seen it put into effect.
Today we are proud homeowners, we are 4 months into our new home and each time we enter our community, pull up on our porch, or step through the doors of our home it takes our breath away. The beauty of this magnificent 4163 sq ft of living space, three car garage, 4 bedrooms, 3 bathroom edifice which includes a media room, den, formal living and dining, kitchen, nook, great room, pantry, washroom and seated on 9500 sq ft of land is an unbelievable masterpiece- built from a mastermind of class- open space with a modern edge architecture that is just astonishing. As a young couple we know our older selves will thank us later for the great investment we have made. Indeed home is where the heart is and our heart is at home at Pacific Willow.
Thank you Pacific Communities for making our dream come true. We are proud and happy homeowners.
Nathan and Chenique Lewis
“WELCOME HOME” – A huge banner stretched from the porch support to the tiny sapling tree! We were finally going to move into our new house! We had watched it take shape from the time it was just a frame on a concrete foundation. The paperwork, qualifying, buying plus selecting our flooring and other beautiful finishes had all been so effortless. Everything just fell so smoothly into place.
The sales office folks became good friends. The construction people from the supervisor to the carpenters recognized us and enjoyed showing us the progress each time we visited. They seemed as delighted to be building it as we were to watch it being so professionally built. The suppliers were almost as delighted with our selections as we were. We met other buyers in the neighborhood and are looking forward to long friendships with them. By the time we were ready to move in, the house, the neighborhood and all the Pacific Communities Builder personnel were OURS.
Pacific Communities’ Customer Service has kept us very happy with our home, making sure we’re satisfied with the quality. We’re watching eagerly as more houses are built and new neighbors arrive. Now that we’ve lived here a while, we, and our friends and family, all love everything about our home and neighborhood. We now greet our visitors with, “WELCOME HOME”!
Dave and Marilyn Brown
We chose Pacific Communities because Gigi and I were looking for a new home opportunity that offered good price and great value. We knew we wanted to live in a nice area where we could build a foundation and grow our family. This new home and neighborhood has been a tremendous blessing to our family. Due to the exceptional value of our home, we found our reason to stay in California, as Nevada was our second choice.
The Pacific Communities team was wonderful, from customer service to sales. The superintendent, subs, and sales were welcoming and put us at ease. We feel that the best days are ahead for us here at this community and are reminded when we wake up to see the mountains each morning.
The Cortez Family
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